From Our Family to Yours—Comfort You Can Count On


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privacy policy

Geiger-Air Heating & Cooling will collect verbal opt-ins from customers. Customers will be able to opt in to receive SMS notifications (e.g., billing, appointment reminders, dispatch updates, job completion surveys) either in person at your location or during a phone call initiated by the customer. Upon first registration, customers will be asked for their phone number and informed about receiving text messages. They will also be notified of possible message and data rates, variable message frequency, and instructions to text HELP for support or STOP to unsubscribe. Customers will also be informed that their number will not be shared with third parties for marketing or promotional purposes.

privacy policy

Geiger-Air Heating & Cooling will collect verbal opt-ins from customers. Customers will be able to opt in to receive SMS notifications (e.g., billing, appointment reminders, dispatch updates, job completion surveys) either in person at your location or during a phone call initiated by the customer. Upon first registration, customers will be asked for their phone number and informed about receiving text messages. They will also be notified of possible message and data rates, variable message frequency, and instructions to text HELP for support or STOP to unsubscribe. Customers will also be informed that their number will not be shared with third parties for marketing or promotional purposes.

1. Information We Collect

We collect the following types of personal information when you visit our website or use our services:

  • Personal Identification Information: Name, email address, phone number, and address when you contact us or request services.
  • Payment Information: Credit card details and billing information for processing payments.
  • Service Details: Information related to the services you request, such as HVAC service preferences, location, and job specifications.
  • Usage Data: Information about your interactions with our website, such as browsing behavior, IP addresses, and device information.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Provide Services: To respond to inquiries, schedule services, and fulfill customer requests.
  • Improve Customer Experience: To enhance our website, services, and customer support based on your feedback and usage data.
  • Marketing: To send promotional materials, service updates, and relevant offers, if you’ve opted in to receive them.
  • Compliance: To comply with legal and regulatory requirements and to resolve disputes or enforce our terms of service.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering services (e.g., payment processors, email marketing platforms).
  • Legal Compliance: We may disclose your information if required by law or to protect our rights, property, or the safety of others.

4. Data Security

We use a variety of security measures to protect your personal information, including encryption and secure data storage practices. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies to improve your experience. Cookies are small files that are placed on your device to enhance website functionality, track user preferences, and collect data about your interactions with the site. You can adjust your browser settings to refuse cookies, but this may affect your ability to use some features of the website.

6. Your Rights

You have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Update: Correct or update your personal information if it is inaccurate.
  • Delete: Request that we delete your personal data, subject to certain legal obligations.
  • Opt-out: Unsubscribe from marketing communications by following the opt-out instructions in our emails.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child under 13, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates or changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Frequently Asked Questions
  • What types of heating and cooling services do you offer?

    We offer a wide range of heating and cooling services designed to meet the diverse needs of our customers. From comprehensive furnace cleanings to detailed AC tune-ups, we ensure your systems operate at peak performance. Our experts are trained in HVAC repair and maintenance, providing quick solutions to keep your home comfortable year-round.

  • What should I do if my air conditioning unit breaks down?

    If your air conditioning unit stops working, our team at Geiger Air Heating & Cooling is ready to assist. We provide fast and efficient air conditioning repair services to get your system back up and running swiftly. Our expert technicians are skilled in diagnosing issues and offering cost-effective solutions. 

  • How can I ensure my HVAC system runs efficiently all year?

    Regular maintenance is key to ensuring your HVAC system runs efficiently throughout the year. We recommend scheduling seasonal tune-ups, such as an AC tune-up before the summer heat and a furnace cleaning before winter. Our HVAC repair and maintenance services are designed to keep your systems running smoothly. 

  • Why is indoor air quality important, and how can we help?

    Indoor air quality significantly impacts your health and comfort. Poor air quality can lead to allergies, respiratory issues, and discomfort. Our indoor air quality services are designed to improve the air you breathe, ensuring a healthier home environment. We offer solutions such as air filter replacements and ventilation system evaluations. 

  • Why is Geiger Air Heating & Cooling so popular?

    Geiger Air Heating & Cooling has become a preferred choice for HVAC services in Cincinnati due to our commitment to quality and customer satisfaction. Our HVAC services are renowned for their reliability and efficiency, making us a leading provider in the area. We offer a comprehensive range of HVAC services that cater to all your heating and cooling needs. 


    Whether you require emergency repairs, routine maintenance, or new system installations, our skilled technicians are ready to assist you. Our dedication to delivering top-notch HVAC services has fostered strong relationships with our clients, who trust us to keep their home environments comfortable and safe. By providing transparent pricing and personalized solutions, we ensure that every customer receives the most efficient HVAC services possible. Experience the convenience and reliability of our HVAC services by contacting Geiger Air Heating & Cooling today; our range of HVAC services is designed to meet your every need.

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By submitting this form and signing up for texts, you consent to receive messages from Geiger-Air Heating & Cooling at the provided number, including messages sent via auto-dialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link. For help, reply HELP. Information will not be shared with third parties for marketing or promotional purposes. Privacy Policy & Terms & Conditions.

Business phone number: 513-923-2200

Business email address: geiger@geigerair.com

Business address: 6039 Eden Roc Pl, Cincinnati, Ohio 45247, United States

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